Skip to main content

Terms and Conditions

Morocco Tours is operated by Morocco Tours LTD, We are a fully authorized and reliable tour operator company, and specialized in providing Day trips from Marrakech and Morocco Desert tours, travel services and tailor made vacations in Morocco.

Changes to Your Booking:

You can change your booking date provided contact us as soon as possible and confirm with us your request in writing. We will make all possible arrangements for your booking with no additional charges, but we cannot guarantee it. If changes are not possible to be made to your booking for whatever reason, you have the option to make your originally booked trip on time, or cancel and pay the cancellation charges.

Emergency:

We are entitled to cancel your tour in emergencies such as (natural catastrophes, terrorism, riots, war, fires, bad climate conditions and others) and we will refund what you have paid us. We do not provide additional compensation.

Cancellation Policy:

To cancel your trip, please inform us in writing as soon as possible if you wish to cancel your travel arrangements. The cancellation charge is based on the number of days we have received your written cancellation notice prior to start of your trip, If you cancel:

Free of charge for More than 30 days.

30% for a cancellation From 30 to 20 days before the date of Departs.

50% for a cancellation From 20 to 10 days before the date of Departs.

75% for a cancellation for less than 10 days before the date of Departs.

100% for a cancellation in 36h before the date of arrival.

Insurance:

We do not provide any insurance. It is your full responsibility to obtain appropriate travel insurance. but you are strongly recommended to have suitable travel insurance in case of cancellation, illness, baggage loss, delays and so other.

Travel Documents:

You are responsible for ensuring the possession of valid required travel documents. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. Your passport must be valid for 6 months prior entering the country. you should print out and retain your travel documents as provided to you by the website. and you must ensure that all the required documents of travel are valid before the departure date of your trips the responsibility of the tour participant.

Privacy & Confidentiality:

We appreciate your concerns and interest about the privacy of your data. Therefore, we are responsible for securing your booking information, and we will use your private information to make reservations with hotels and any other third party vendors. We will share your travel special requests with vendor partners in order to make your trip safe and enjoyable